Sexual health educator receives preceptor award

Congratulations to Heather Alberda (Certifed Sexuality Educator with the Ottawa County Department of Public Health) for receiving the GVSU Midwest Interprofessional Practice, Education, and Research Center 2016 Outstanding Preceptor Award!

Heather was nominated by Lisa Wegner, GVSU Master in Public Health student. Preceptors play important roles in guiding students toward their future careers. Heather was Lisa’s preceptor during her practicum (September 2015-April 2016).

“Not only is Heather an exceptional health educator and preceptor, she is my number one mentor. I look up to her not only professionally but as a person. She gave me real life experience, while also equipping me with the knowledge and confidence I needed to become my own personal best in the public health field. Having an exceptional preceptor can really make or break a student and their readiness to enter the real world,” said Lisa.

Lisa was able to do health education with a variety of populations from high school students to adults, plan and implement her own health education event and do a health program evaluation. In addition to her practicum, Heather supported Lisa through her master’s research project. Today, Lisa is working at the Greater Ottawa County United Way. For more information about sexual health education, visit http://www.miOttawa.org/SexEd.

Friend of the Court Awarded by State

At the Michigan Family Support Conference last week, Ottawa County Friend of the Court received the award for top performance of a large county in four federal performance measure areas. Congratulations to Jennell Challa, to Friend of the Court staff, to the judges, to the referees and to everyone who plays a part in the child support enforcement program in Ottawa County.

Outstanding Customer Service Award

Ottawa County is delighted to announce its tenth recipient of the Outstanding Customer Service Award.

Congratulations to Rachell Genesky from the County Clerk’s Office!

For the 2nd Quarter of 2016, 15 employees were nominated for an Outstanding Customer Service Award, some were nominated multiple times. Nominees for the Outstanding Customer Service Award were:

  • Esther Arizola, Ottawa County Department of Public Health
  • Macy Barcheski, Fiscal Services
  • Anna Bednarek, Community Mental Health
  • Brad Bordewyk, Ottawa County Department of Public Health
  • Laura Deal, Friend of the Court
  • Richard DeWitt, Facilities Maintenance
  • Jocelyn Garris, Human Resources
  • Elizabeth Lange, County Clerk/Register of Deeds Office
  • Jonathan Marin, Treasurer’s Office
  • David Miller, Ottawa County Department of Public Health
  • Terry Sands, County Clerk/Register of Deeds Office
  • Doug Sherman, Sheriff’s Office
  • Chris Todd, Sheriff’s Office
  • Jessica Voglewede, Ottawa County Department of Public Health

Congratulations to all of the nominees and keep-up the spectacular service! If you wish to nominate a co-worker or promote the program to residents, details are available at miOttawa.org. Nominations can come from both inside and outside the organization. Each quarter, the Customer Service Team will review all of the nominations and select the recipient of the Outstanding Customer Service Award.

More information about Rachell Genesky will be posted in a future article.

Congratulations again, Rachell!

Congratulations Award Recipients

Spencer Ballard, OCDPH Environmental Health Team Supervisor
Decade Award for Leadership in Innovation
Spencer received this award for his leadership and creativity in implementing the new Environmental Health Decade Software. Throughout the process he and the environmental health team worked on innovative solutions and new ways of using the system that will lead to quality improvements for our department. 

Dale Zahn, CEO of the West Michigan Lakeshore Association of Realtors
Michigan Environmental Health Association’s Distinguished Service Award Non-Member
Dale has been designated by MEHA to receive a special award
in recognition of his contributions to environmental health and/or MEHA.

Jessica Voglewede, OCDPH Environmental Health Specialist
Michigan Environmental Health Association’s David H. McMullen Young Professional of the Year Award
Jessica has been designated by MEHA to receive this special award in recognition of her outstanding accomplishment(s) to the environmental health profession within the first five years of her employment.

Janine Chittenden, OCDPH Community Health Team Supervisor
2015 Nurse Administration Forum Leadership Award
Janine (on the left) has been an active member of the Nurse Administrators Forum for many years, and has provided leadership on a number of Michigan Department of Health and Human Services and Michigan Association of Local Public Health  committees that have led to improvements in public health practice at the state and local level.

Deputy Bennett Awarded for Customer Service

Ottawa County extends its congratulations to Deputy Brad Bennett who was selected to receive the Outstanding Customer Service Award for the third quarter of 2015. Deputy Bennett  has worked four years with Ottawa County as a Sheriff’s Cadet and three years as a Sheriff’s Deputy.

“We thank Deputy Bennett for his commitment to customer service. The Sheriff’s Office commits itself to a high level of service for the community it serves. Deputy Bennett’s actions are a fine example of his commitment to community,” said Captain Valerie Weiss. The individual who nominated Deputy Bennett wrote:

On 7/21/2015 my father, my mother and myself were on our way home from Ann Arbor where my father was getting a biopsy done because we recently found out he has cancer. Needless to say, it’s been rough lately. When we were driving through Coopersville our car broke down on the side of the highway. Officer Bennett pulled over and was extremely kind and helpful. He took my dad to get gas and he then filled the car for us, he stayed while we tried to start it but unfortunately it wouldn’t start. He gave us a ride to the gas station where the car was being towed to. He had to leave after that but we did end up getting the car started. With all the negative attention police officers are getting lately I think the positive needs to be talked about too! He gave me a great memory with my dad that I will never forget! If this somehow reaches you Officer Bennett, Thank you so much for your service. You are a wonderful person and a great role model!! Thank you for making our day!”

Meet Deputy Bennett at http://bit.ly/cs-award.

Bennett

 

Bennett 2

Kristin Caron Awarded for Customer Service

Ottawa County extends its congratulations to Kristin Caron who was selected to receive the Outstanding Customer Service Award for the second quarter of 2015. Kristin is a Probation Specialist for Ottawa County 58th District Court Probation and Community Corrections.

“Kristin has a great work ethic and a willingness to go above and beyond.  I am pleased and honored to work with her,” said Alma Valenzuela.

The Individual who nominated Kristin wrote: “I was told by a coworker of an incident where Kristin was working and provided an example of outstanding customer service and I would like to see her recognized for her actions. Kristin had been at work conducting home checks and during one stop she noticed something to be off about a probationer’s behavior. Upon asking the probationer if everything was alright, that person confided that she was upset and considering self-harm. Kristin asked whether or not she had a plan to harm herself, and after she was shown the tool the probationer planned to use to harm herself, Kristin asked if she could turn the tool over to the individual’s social worker who lived nearby and was able to remove the tool from the home. Kristin then went out of her way to go to the store and purchase a journal and some pens and returned to the distressed probationer’s home and recommended that the person try journaling when they were feeling overwhelmed. When I heard about this from a coworker, I was extremely impressed with the level of care and thoughtfulness Kristin demonstrated in her actions. She went above and beyond by reaching out to the individual to ask what was wrong and then taking the additional steps well outside of what is required of her to prevent the individual from harm. Not only did Kristin prevent harmful behavior, but she also provided a healthy outlet for the individual to express her feelings in similar future situations. Kristin has been involved in her current position for less than a year and although she is relatively new to field supervision, she demonstrated concern and compassion that perfectly exemplifies the standards the 58th District Court hopes to set for customer service and community outreach.”

Meet Kristin Caron at http://bit.ly/cs-award.

Kristin Caron

 

Kristin is taken by surprise as County Administrator Al Vanderberg announces that she is the recipient of the Outstanding Customer Service Award.

 

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Kristin receives the award from Ottawa County Board of Commissioners Chairman Joe Baumann.

Public Health News

Food council needs donations from gardeners

Plant a Row for the Hungry, coordinated locally by the Ottawa County Food Policy Council, is a program for gardeners to donate a designated row of their garden to food banks and soup kitchens. Gardeners grow produce as they have in the past; and when they harvest, at various points in the growing season, they bag up the designated produce and bring it to a local food resource center. Pledge to Plant a Row for the Hungry and find participating locations at www.OttawaFood.org/plant-a-row or call (616) 393-5799. “According to the Feeding America Ottawa County Hunger Study, 60% of pantries said fresh fruits and vegetables are too expensive to purchase. The Plant a Row program is a way for pantries to get fresh, locally-grown produce at no cost” said Amy Sheele, Health Educator at the Ottawa County Department of Public Health.

PlantaRow

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Congratulations to…

Congratulations to Stew Whitney, Environmental Health Supervisor with the Ottawa County Department of Public Health. Stew was one of 15 people selected to receive a scholarship to attend the National Environmental Health Association Annual Conference this summer in Orlando.  “Environmental Health has a direct positive impact on the environment as well as public health. I find value in the fact that we get to run programs that make a measurable difference in our community,” said Stewart Whitney.

StewWhitney

It’s Tick Season – Watch out for the bite!

Lyme disease is caused by the bacterium Borrelia burgdorferi and is transmitted to humans through the bite of infected blacklegged ticks. Typical symptoms include fever, headache, fatigue, and a characteristic skin rash called erythema migrans. If left untreated, infection can spread to joints, the heart, and the nervous system. Lyme disease is diagnosed based on symptoms, physical findings (e.g., rash), and the possibility of exposure to infected ticks.  Laboratory testing is helpful if used correctly and performed with validated methods. Most cases of Lyme disease can be treated successfully with a few weeks of antibiotics. Steps to prevent Lyme disease include using insect repellent, removing ticks promptly, applying pesticides, and reducing tick habitat. The ticks that transmit Lyme disease can occasionally transmit other tickborne diseases as well. (Source)

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Deputy McDuffee Award for Customer Service

Ottawa County extends its congratulations to Deputy Rachel McDuffee who was selected to receive the Outstanding Customer Service Award for the first quarter of 2015. McDuffee is a Road Patrol Deputy for the Ottawa County Sheriff’s Office.

It’s not often that a traffic officer receives accolades from a ticketed driver, but in Ottawa County, good customer service is practiced in every situation. This past winter, Deputy McDuffee stopped a vehicle for a vision obstruction. In this case, the windows of the car were covered with snow. Deputy McDuffee scraped all windows of the vehicle before letting the driver proceed. And, despite the citation, the driver was appreciative of the gesture. Meet Rachel McDuffee at http://bit.ly/cs-award.

“I want to thank Deputy Rachel McDuffee for her commitment to customer service in the community we serve,” Captain Valerie Weiss said. “In law enforcement, we encounter some customers, like those being stopped for a traffic violation, who do not desire our services. McDuffee’s actions demonstrate that kindness and respect are essential in any interaction.”

Road Patrol Deputy Rachel McDuffee

Deputy McDuffee receives award from Ottawa County Board of Commissioners Chairman Joe Baumann.

Deputy McDuffee is taken by surprise as County Administrator Al Vanderberg announces that she is the recipient of the Outstanding Customer Service Award.

 

Outstanding Customer Service Award

Award
Ottawa County is delighted to announce its fifth recipient of the Outstanding Customer Service Award.

Congratulations to Rachel McDuffee from the Sheriff’s Office!

So many Ottawa County Employees live the Ottawa Way every day, for the first quarter 53 of those wonderful moments were shared through nominations for the Outstanding Customer Service Award. I think that I speak for all of the Customer Service Team members when I say it is an honor to be able to read and celebrate all of the fantastic work being done by all of our fellow co-workers! Nominees for the Outstanding Customer Service Award were:

  • Frank Archer, Facilities Maintenance
  • James Babich, County Clerk’s Office
  • Jill Bannink-Albrecht, Environmental Health
  • Marshall Boyd, Innovation & Technology
  • Laura Catalino, 58th District Court
  • Cindy Daldos, 58th District Court
  • Nick Dood, Friend of the Court
  • Cindy Driver, 58th District Court
  • Jackie Eastling, County Clerk’s Office
  • Anastasia Endres-Bercher, Environmental Health
  • Lee Fisher, Prosecuting Attorney’s Office
  • Jocelyn Garris, Human Resources
  • Raechelle Gonzalez, County Clerk’s Office
  • Jody Hansen, Register of Deeds
  • Soonja Hixon, Prosecuting Attorney’s Office
  • Nancy Hoffmeyer, Sheriff’s Office
  • Barbara Holt, County Clerk’s Office
  • Kevin Hoxsey, Environmental Health
  • Patti Krieg, Probate Court
  • Thom Lattig, Juvenile Services
  • Julie Mahn, 58th District Court Probation and Community Corrections
  • Jon Marin, Treasurer’s Office
  • Tami McCoy, County Clerk’s Office
  • Dave Miller, Environmental Health
  • Robert Royce, Innovation & Technology
  • Colyne Smith, County Clerk’s Office
  • Paula Thorndill, Community Mental Health
  • Dave Tuttle, Sheriff’s Office
  • Sarah Vander Ploeg, Prosecuting Attorney’s Office
  • Zachary VanOsdol, County Clerk’s Office
  • Jessica Voglewede, Environmental Health
  • Stacy Wilson, Environmental Health
  • Adam Zantello, Environmental Health

Congratulations to all of the nominees and keep-up the spectacular service! If you wish to nominate a co-worker or promote the program to residents, details are available at miOttawa.org. Nominations can come from both inside and outside the organization. Each quarter, the Customer Service Team will review all of the nominations and select the recipient of the Outstanding Customer Service Award.

More information about Rachel McDuffee will be posted in a future article.

Congratulations again, Rachel!