Communication with our citizens is important to build and reinforce the County brand as a transparent, a trustworthy and a credible source of information. If your department is not regularly using Ottawa County’s GovDelivery system to communicate with citizens, you may be missing thousands of people who are interested in what your team has to say. How many people? Ottawa County’s GovDelivery account has nearly 16,000 subscribers. We launched externally on July 20, just over four months ago.
Like many new tools, GovDelivery takes some getting used to by employees and departments. Learning its intricacies and nuances can take time and practice. If you need help, training, review or have any other questions about the program, please contact Shannon Felgner. As we continue to promote the County’s GovDelivery service through posters, cards and other materials, it will be even more important than ever to employ it.